Intellectual Property Rights Policy
At CREATIVE IDEAL LLC, we are fully committed to respecting intellectual property rights and enforcing a strict zero-tolerance policy against the sale of counterfeit and/or infringing products on our website.
We regularly review the product listings on our site to prevent any potential intellectual property infringements. If any product is found to violate CREATIVE IDEAL LLC’s policies, we will immediately remove the listing.
Despite our best efforts to monitor and prevent the sale of infringing products, due to the large volume of items sold, there may be occasional instances where we are unable to detect or identify intellectual property violations. Therefore, we strongly encourage our customers or intellectual property right holders to cooperate with us. If you believe your intellectual property rights have been infringed, we ask that you notify us and follow our complaint procedure.
1. Eligible Complaints
Eligible complaints include, but are not limited to:
- Trademark Infringement: Unauthorized use of an identical or similar trademark on goods that are identical to, or closely resemble, the goods for which the trademark is registered.
- Patent Infringement: Unauthorized use of someone else’s granted Design Patent or Utility Patent.
- Copyright Infringement: Unauthorized use of content or images created by others, or the sale of products that infringe on others’ copyright works, including books, CDs, software, etc.
- Other Activities: Violations of local Intellectual Property Laws.
2. Procedure for Filing a Complaint
To begin the complaint process, please submit a Notice of Claiming Infringement. You can send the notice via email to BACVK102@ICLOUD.COM. Upon receiving your notice, we will conduct a prompt internal investigation. If your complaint is validated, we will take the appropriate actions against the infringing product listing(s).
3. Actions We May Take Against Infringing Products
- Remove the Infringing Product(s): We will remove the infringing product(s) from our website immediately.
- Take Down Listings: Any product listings that infringe on intellectual property rights, including cases where CREATIVE IDEAL LLC is required by judicial, enforcement, or administrative authorities to remove a product or take other similar actions, will be taken down.
- Destroy Infringing Inventory: If the infringement is proven valid or upheld by the court, any infringing inventory in our possession will be destroyed.
- Ban the Sale: We will ban the sale of infringing product(s) from our website, ensuring that they are no longer available for purchase.
All infringement cases will be recorded for one (1) year from the date any penalties have been imposed.
Contact Information
For any questions or to file a complaint, please contact us at:
Email: BACVK102@ICLOUD.COM
Phone: +84 826668585
Address: 7901 4th St N Ste 300, St. Petersburg, FL 33702, USA
Website: https://cretiveideal.com/
By adhering to these policies, we aim to protect the intellectual property rights of all parties involved and maintain a fair and lawful marketplace for our customers.